Returns & Exchanges
At ZIVAMOMS, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit for your motherhood journey, we offer hassle-free returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure the items are unworn, unwashed, and have all original tags attached before placing them back in their original packaging.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing